Scope and additional work. Flat prices cover only the listed tasks and limits. We confirm suitability before booking and obtain approval before additional charges. Complex mesh systems, data recovery, email migration, new cloud organizations and POS inventory imports require a separate quote. Electrical work, new in-wall cabling, mounting, and security or alarm-system contracting are outside the services listed here.
Ready for your appointment. Please have working equipment, active internet and account access available. Data transfers exclude failing drives, application migration and recovery. Device setup covers configuration only; equipment and subscriptions are customer-supplied unless quoted separately.
Travel and priority service. Travel is included within 15 driving miles of Dracut. Beyond that, $1 per additional round-trip mile, quoted in advance. Same-day priority: add $75, subject to availability. After-hours and emergency work quoted separately.
Payment and packages. Cash, credit/debit via Square, Venmo or Zelle. Payment is due at completion. Packages require a 50% booking deposit, applied to the total; cancellation and rescheduling terms are provided before payment.
Senior discount. Age 65+: 10% off standard residential labor, including the visit minimum. Excludes packages, travel and priority fees. Mention when booking.
Website-specific payment, scope and maintenance terms are listed under Web Development above.